VPO Services Sdn Bhd

VPO Services is a leading Business Process Outsourcing (BPO) company focusing on business process solutions with an aim to attain 100% customer satisfaction.

We provide flexible, reliable and affordable business process solutions encompass inbound and outbound call, back-office administrative support, Finance Operation (FO), Human Resource Operation (HRO) and IT Helpdesk support (ITO).

By combining expertise, comprehensive capabilities across industries and a partnership mindset, VPO Services helps businesses to move towards successful business growth.

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Started up as a call centre, VPO has sensitive understanding that customer service serves as a door to customer loyalty. In connection to this, we provide quality 24/7 customer service that could enhance customer loyalty for our partners. Our services are expanding rapidly thereafter and diverse into telemarketing and data processing to complete the customer engagement experience. As our expertise growing, solutions as relate to Human Resource Operation (HRO) and IT Operation (ITO) are made available since 2019.

You can count on our experienced and expert team in crafting the best business process solution. We commit ourselves to our core values to make sure that quality of engagement and customer satisfaction are not compromised. Holding our faith in “Together we can achieve more!”, we always strive for more business partnership to create new trend for diverse customer engagement experience.

Vision

To be the preferred outsourcing partner in providing world class business process solutions.

Mission

Our mission is to achieve customer excellence with sustainable talent development.

Meet the VPO team! We are passionate about helping our clients in achieving better business performance. We believe that long lasting business relationship is build by providing responsive and result-driven service to our clients.

In VPO, talent development is the utmost agenda. We are committed to the highest standard of quality and reliability. We are engaged and we have had an amazing journey coming to where we are today, and now you may feel confident that we may provide you professional and effective solutions.